Questions & Answers
Everything about ordering, personalizing and planning. Cannot find your answer? Ask Amélie, our concierge bot, in the corner of the page.
How does ordering work on Louvoe?
Louvoe curates the collection, and every piece is ordered directly from our trusted partners. Personalized stationery is printed and shipped by Zazzle, and wedding essentials such as rings, tents and décor are sold and shipped by Amazon. Click a product, then use the Personalize on Zazzle or View on Amazon button to complete your order securely with them.
How do I personalize my stationery?
Open any stationery piece and choose Personalize on Zazzle. In the Zazzle editor you can change the names, date, wording, fonts and colors, upload photos and choose your paper and finish. You see a live preview before you order.
Can I see a proof before it prints?
Yes. The Zazzle editor shows a realistic preview of the front and back as you design, and you approve exactly what will be printed. Many cards can also be ordered as a single sample first so you can feel the paper.
Which paper and finishes are available?
Most invitations come on a choice of premium papers, from heavyweight matte and eggshell felt to pearlescent shimmer and cotton-rich stocks, with options such as real foil, rounded corners and matching envelopes or envelope liners. The choices appear in the Zazzle editor for each design.
How long does shipping take?
Shipping is handled by the partner you order from. Zazzle stationery is usually produced within one to three business days and Amazon items follow the delivery estimate shown on Amazon. You will see the exact delivery date before you pay. For invitations we recommend ordering at least ten weeks before the wedding.
Do you ship internationally?
Both Zazzle and Amazon deliver to many countries, including the Netherlands and the rest of Europe. Available shipping options and costs are shown at their checkout for your address.
What is the return policy?
Returns are handled by the partner who sold the item. Zazzle offers a 100% satisfaction guarantee on printed products, and Amazon returns follow the policy shown on the product page. If anything is damaged or wrong, contact the partner through your order confirmation, or ask me to pass your question to our team and we will gladly help.
How can I track my order?
Your order confirmation email from Zazzle or Amazon contains a link to track your package. You can also see the status in your account on their website.
When should we send save the dates?
Send save the dates six to eight months before the wedding, or nine to twelve months ahead for a destination wedding or a holiday weekend.
When should we send the invitations?
Mail invitations six to eight weeks before the wedding (eight to twelve weeks for destination weddings) and set the RSVP date three to four weeks before the day. Order them about ten to twelve weeks ahead so there is time for addressing.
How many invitations should we order?
Order one invitation per household rather than per guest, then add about ten percent extra for keepsakes, late additions and addressing mistakes.
Can you help us plan the whole wedding from A to Z?
Absolutely. Our collection follows the wedding from beginning to end: save the dates and invitations, rings, the ceremony with arches and aisle décor, party tents and lighting, table décor, place cards and menus, cake and toasting, favors, and thank you cards. Tell me what you are working on and I will point you to the right pieces, or book a consultation with our team.
How should we plan our wedding budget?
A common split is roughly 40 to 50 percent for venue and catering, 10 to 12 percent for photography and video, 8 to 10 percent for flowers and décor, 8 to 10 percent for attire and rings, and 2 to 3 percent for stationery. Keep about 5 percent aside for the unexpected.
What size party tent do we need?
As a guide, allow about 10 to 12 square feet per guest for seating at round tables, plus space for a dance floor (about 3 square feet per guest), a bar and a buffet. A 20 x 40 ft tent comfortably seats about 60 to 80 guests at dinner. For 100 to 150 guests look at 30 x 40 ft or larger. Always check local wind and anchoring requirements.
How do I find the right ring size?
The most reliable way is to be sized by a jeweler. At home you can measure a ring that fits well against a ring size chart, or use a paper strip around the finger. Fingers are slightly larger in the evening and in warm weather. Many rings on Amazon list free resizing or exchange options on their product page.
What is the difference between lab grown and natural diamonds?
Lab grown diamonds are chemically and optically the same as mined diamonds and are graded by the same labs, such as IGI and GIA, but cost considerably less. Natural diamonds are mined and tend to hold more resale value. Both are real diamonds, so the choice comes down to budget and personal preference.
What is the Louvoe Society?
The Louvoe Society is our membership for couples and lovers of artisanal detail. The Muse ($45 a month) offers the private feed, digital lookbooks and pre-sale access. The Collector ($95 a month) adds a quarterly material box, a permanent 15% boutique discount and a yearly bespoke consultation. Le Cercle Elite ($350 a month) includes a dedicated personal curator and production priority. Annual billing saves 20%.
Can we book a consultation?
Yes, we would love to hear about your vision. Use the Book a Consultation button or the form on our Contact page, add your wedding date, and our team will reply within two business days.
Why does a price differ on the partner site?
Zazzle prices on Louvoe are refreshed regularly and often start lower or higher depending on the paper, size and quantity you choose. Amazon prices change frequently, so we always show the current price on Amazon itself. The price at checkout with the partner is the one that counts.
Does Louvoe earn a commission?
Yes. Louvoe is a Zazzle Ambassador and an Amazon Associate, so we may earn a small commission on qualifying purchases made through our links. It never costs you anything extra and helps us keep curating.
How can I pay?
Payment is handled securely by Zazzle or Amazon at their checkout. Both accept major credit and debit cards, and depending on your country also PayPal, Apple Pay, Google Pay or other local methods.
Are there discounts for larger quantities?
Zazzle automatically gives volume discounts on many cards, and it regularly runs sales. The current discount is shown in the Zazzle editor when you choose your quantity.
Can I get matching pieces for my whole suite?
Yes. Most of our stationery designs are part of a collection with matching save the dates, invitations, RSVP cards, programs, menus, signs and thank you cards. In the Zazzle editor, look for the More from this collection section to keep everything in one style.
Do you offer digital or printable invitations?
Many designs are also available as a digital download or online invitation in the Zazzle editor, which you can share by email or text, or print at home.
How can I contact the Louvoe team?
You can email us at hello@louvoe.com, send a message through our Contact page, or simply ask me to forward your question and our team will reply personally.
